FAQ & How To
General
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How can I request a new feature?
Reach out to us using the feedback form. Contact Us
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How can I report a bug?
Reach out to us using the feedback form, email, Twitter, or Instagram.
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How can I download episodes in order to listen offline?
To download an episode, simply click the three dots on the episode and then download. You can find and manage your downloaded episodes in "Downloads". You can listen to downloaded episodes without being connected to the internet.
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How do I stay up to date about what PodiBud is up to?
Follow us on Twitter here and on Instagram here.
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How can I find new podcasts?
Manual: Go to the home page and click the search bar. Type in your favorite podcast.
AI Powered: If you are premium, click the search bar under “Let PodiBud help you find the perfect podcast.” Type a topic or anything you want the AI to look for, and it will come back with 3 suggestions.
Premium
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How can I get Premium?
Click “Get premium” either on the home page or on the player. Select monthly or annual payment.
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How do I restore Premium?
Go to the premium screen as described above, then click “Restore” at the bottom of the screen.
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What is included in Premium?
Ask questions while you’re listening to a podcast, and PodiBud will listen to it with you to give you pinpoint answers. Let PodiBud find interesting podcasts for you in any topic you desire.
Billing
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How can I get a receipt?
Our payments are handled directly by Apple on iOS and Google on Android. You should have received an invoice/receipt directly from them after your purchase was made. If this is not the case, you can request another one from Apple/Google in the following way:
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I got billed accidentally - how can I request a refund?
The subscription and payment management is handled by the respective app store.
- iOS: To request a refund from Apple follow the instructions on this link: Request Refund
- Android: To request a refund on Google Play please follow the instructions here: Request Refund